Take control of your business, improve your lead conversion, customer retention and protect yourself against misrepresentation with AVANSER’s call recording.
Call Recording is a great tool for almost every business and with AVANSER’s cloud based solution it’s easy too. With no hardware or software to install you access the recordings for every call with a click of a button.
- Monitor and sharpen your team's call-handling techniques
- No more Mystery shoppers listen to real life sale/ service calls, anytime anywhere!
- Review caller feedback relating to ad content
- Determine the ratio of qualified to unqualified calls generated by that ad
- Re-contact mishandled callers and attempt to convert them
- Flexibile solution - capability of being switch on / off on a monthly basis
- No Hardware or software to install
- All recordings automatically stored for 3 months
- Standard caller notification preamble included
- Restricted user access
- All access to recordings are time stamped and logged
- Customised caller notification
- Call Evaluation and reporting function
- Extended Storage period