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Call tracking

Never miss an important opportunity, your customers calls are available in real-time, at a glance.

Track every call, enable your business to make better-informed decisions; easily evaluate and optimize the campaigns, tune the performance of your team and/or monitor the quality of communication between your business and your customers.

You bring the people, we’ll host the party!

AVANSER’s fully hosted solution requires no hardware or software, with near real-time reports available through the online customer portal.

Keep an eye on the big picture with AVANSER, by monitoring both offline and online advertising.

Control lead distribution

When a caller is dialing in, they want to talk to someone who can understand where they’re from and actually be able to assist them in their enquiry then and there. By our Call Tracking Solutions, you can automatically distribute leads to relevant branches of your business.

Distribute your calls

Direct your calls to the right channel, with AVANSER’s call tracking solution you can automatically distribute your calls to your business branches or direct your customers using customized Interactive Voice Responses (IVR’s)

How it works

Our solutions enable you to focus on the marketing that matters.


“We are a small business that didn’t need much of the advanced features, but as we grew, our awesome Account Manager TL has been awesome to step up and guide us on how to maximise the system. The AVANSER team is customer centric and customer service focused.”

Chris Venal
“I needed something that would record my phone calls for quality and compliance purposes and wanted it automated. Being a Mortgage Broker, I felt that this would not only assist me to recall phone calls but to also have them transcribed into text that could be uploaded to my CRM. I came across AVANSER at an industry conference and immediately signed up. I have been extremely happy with their service and have incorporated my new virtual mobile number into my marketing. Thank you to AVANSER for a wonderful product.”

Tony Imbruglia

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