AVANSER’s integration with Gorilla Dash allows call data to be presented within the dashboard. The integration allows AVANSER’s captured call data to be grouped and manipulated through Gorilla Dash’s powerful reporting functionality. The advantage of the AVANSER integration is having call data centralised with other data sources in a dashboard solution, enabling effective reporting and actionable business insights.
Once a connection to AVANSER is made within Gorilla Dash, Gorilla Dash automatically pulls call information as a data source. Dashboards can then be set up to include the AVANSER call data along with other data sources for comparative reporting. Multiple graph types can be included in the dashboard to display different metrics, providing a holistic view of the entire business’s operations.